Terms & Conditions

Introduction about the Organisation

Welcome to the India's widest online Grocery Store www.callkirana.in You will find everything you are looking for, right from Rice and Dals, Spices and seasonings to packaged products, Beverages, Household and Personal care products. Choose from a wide range of options in every category, exclusively handpicked to help you find the best quality available at the lowest prices. Select a time slot for delivery and your order will be delivered at your doorstep, anywhere in and around Jaipur.

Read and Accept

You are obligated to read and accept every bit of the provisions and stipulations laid down in these Terms and Conditions and the allied Privacy Policy, before you shall make use of www.callkirana.in (hereinafter referred to as "Site" or "Company" or "we" or "our").

This Site consent you to browse, choose and procure Grocery Products such as pulses, Spices, Household products etc.

By using, visiting or browsing the commodities and Service as a Guest or Member; buyer or consumer you are agreed to be bound by these Terms of Service. A contract is concluded based on these Terms and Conditions of Sale unless otherwise specified in the Approval of Order. If you do not agree with these Terms and Conditions, you ought not to use the Site including the software.

Breach of any terms will result in cessation/termination of this contract.

When you place an order to purchase the grocery items using our website, it's an offer by you to us to purchase those items. We will confirm your order by contacting you on your phone or mobile number and sending you an email summarizing the details of your order ("Order Confirmation email").

The contract between you and the Site/company is formed at the point we send the Order Confirmation email in respect of those items mentioned in the email.

If your order contains a quantity or list of Products and the Order authentication email mentions on some of them, the products which have yet to be conveyed to you do not form part of that treated as a contract.

Once you placed an order, you may not cancel or change the product unless the cancellation is accepted by the company.

We reserve the right to modify or amend the Terms and Conditions with or without prior notification to the buyer.

In short, the eligibility to utilize the site is that of the buyer/ user should be a Major (i.e) above 18 years of age and should be a Lawful person..

The site is restricted for the following:

Minor's use ie who is below 18 years

We possess the right to demur/deny the access to use the Services offered to new Users or to cease access approved to existing Users at any point of time without providing any explanations or reasons for doing so.

User Account & Password

The company or Site can go forward for Purchase, only if the buyer/user provides the accurate basic personal particulars and create a User Account through this Site. The Personal particulars that the buyer/user provides to our company are retained as confidential (please go through the privacy policy for more details).

On supply of the requisite particulars, the buyer/consumer shall be provided an order ID.

The user may perhaps post any review or remarks or observations or comments, ideas or questions so far as the content is not illegitimate or prohibited or defamatory.

The user shall not provide fake information such as a false name or false email/contact number

We shall re-evaluate, refuse or decline your comment and that in the sole discretion of this site.

The Price of goods sold through this may differ from that of the goods sold in retail stores. All the items listed in this our website will be sold at Maximum Retail Price unless it is expressly declared. Payment of the products shall be paid on or prior to the delivery time. The buyer/consumer may not expect the discount to the products, unless otherwise provided by us on the website. The variation of the price of each product for consumption may fluctuate from time to time, the price of the invention deems to be final at the time of placing the order. Change of the price will be updated immediately.

The Prices scheduled on the website are all in Indian Rupees.

You admit, confess and agree that this Site will not commence delivery of the Goods until we receive full payment for your Order, together with all pertinent delivery charges, in accordance with the prices listed on this Site.

In respect of the mode of payment, we proffer the buyer/consumer to pay through bank transfer or voucher payments or Cash on delivery. You are obligated to select a payment preference when placing online order. The payment preference cannot be changed once the order is completed.

The buyer/consumer will receive an electronic Order confirmation mail to his/her nominated email address once the Order has been inward to the Site's system and buyer/consumer payment has been processed.

This site tenders an "as is" and "as available" Warranty. This Site constructs no representations or warranties of any type, express or implied, as to the operation of this site or the information, content, materials, or goods sold or included on this site.

You expressly agree that your use of this site is at your sole risk.

To the complete scope as permissible by applicable law, the site renounces all warranties, express or implied, including, but not limited to, the implied warranty of merchantability and fitness for a particular purpose.

We do not warrant that this site or e-mail transmitted by the site is free of viruses or other harmful components. We are not liable for any compensation or indemnity of any manner come to pass from the use of this site, including, but not limited to direct, oblique, secondary, punitive, and consequential damages.

The buyer should check the quality and quantity immediately upon delivery of the product; the check shall be based on the specifications applicable to the products. Complaints in respect of the quantity or visual defects of the product should be informed/reported to the company/seller within stipulated time as mentioned in the Return Policy. The buyers remedy is at the seller’s option, either returns the whole or part of the purchasing price or replacement of the product.

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